We build the software your organization actually needs.

>_ FAQ

What people ask before working with us.

How we work, what you get and what happens next. If your question isn't here, write to us. We reply within 24 hours.

Do I own the code?

You get a working product, deployed on your own infrastructure, with a perpetual license, training and documentation. The source code itself stays with Almen, protected by contract. There's no subscription to keep paying. The system is yours to run, forever, and you don't need us around to keep using it.

How long does a project take?

It depends on scope, and we pin that down in discovery before writing a line of code. As a rule of thumb, the build itself runs three to sixteen weeks. You get a progress update every week and a demo every two, so you're never left guessing where things stand.

How do you price a project?

We quote after discovery, because we can't put a real number on something before we understand how you work. That first conversation and assessment cost you nothing. And no two projects are alike: how the business runs, the systems it has to talk to, the technology involved. That's why we don't publish ballpark figures: they'd be made-up numbers.

I already pay for a SaaS tool. Is it worth switching?

Sometimes yes, sometimes no, and we'll tell you straight. If an off-the-shelf tool does the job, we'll say so and charge you nothing for the conversation. It's worth switching when your business is the one bending to fit the tool: work happening outside the system, spreadsheets running alongside it, or paying for modules nobody uses.

Do you work with small companies?

Yes. You don't need to be a big company. When a smaller business has one specific problem, we build the piece that solves it. The system starts small and grows with you, without tearing up what's already there.

Do you work white-label for other agencies?

Yes. We work under your brand, inside your process, and your client never sees us. You pay per project, so you can add capacity when you need it without carrying the overhead.

Where does the system live?

On your own infrastructure. We deploy it there at handover, along with training and documentation, so your day-to-day never depends on our servers.

What happens after delivery?

We don't disappear. We stay on hand for questions and adjustments, and when you need new features, we build them on top of what already works. And if you ever stop working with us, the system keeps running.

Still have a specific question?

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